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Community Activity
Broadband bill not showing
Hi,Recently I switched from BT to EE with my broadband and mobile. I used to have both broadband and mobile in one payment with BT, now with EE these are in 2 separate payments. When I go onto the EE website and app it only shows my mobile bills but ...
WiFi Calling Symbol
Hello, my Samsung S24 ultra has just been updated to Android 15, since the upgrade the wifi calling symbol at the top of the screen is not showing. The wifi and wifi calling are both enabled, I've cleared the phone cache without success, all the info...
Apple One £5 Charge Despite Being On Full Works
I have an iPhone Full Works package. The website clearly states that you can get Apple One or TNT at no extra charge with this package, however, when I went to activate it online it said there is going to be a £5 charge. I only purchased Full Works o...
Take money from bank
Has anyone had this problem i am not with EE and taking money out my bank
Resolved! Roam Further Pass on All Rounder
I am currently on an All Rounder plan. I got the following text 23rd November 2024:Hi from EE. You've made your travel more simple with the Roam Abroad Pass Inclusive Extra. You can use your UK allowances while abroad in the EU, USA, Canada, Mexico, ...
Port Forwarding or UPnP
I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras. Specifically with a Panasonic Home Network security system. I've tried to connect under UPnP which is switched on in the EE hub, though the...
Order tracking
Hi everyone, my tracking has been on this page for a couple days now. With that progress being on dispatched, but blank next to dispatch date. Also no word from DPD. Is this normal?Thanks
XBox Game pass issues
Hello there,Due to the issues i have had with the WIFI during my upgrade from BT i have not activated the XBOX game pass. I have tried today and followed everything on the email, agreed to the T&Cs but it does not progress from there and there is no ...
Resolved! Cancelling an order for EE sim
I need to cancel an order on my account as for some reason the order went onto a family members sim instead of the main sim making the cost of my mobile bill double!I am unable to discuss over the phone and need this sorting asap before any money is ...
Tracking my order
Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details
