Roam Further Pass on All Rounder

[JosephDuffy]

I am currently on an All Rounder plan. I got the following text 23rd November 2024:

Hi from EE. You've made your travel more simple with the Roam Abroad Pass Inclusive Extra. You can use your UK allowances while abroad in the EU, USA, Canada, Mexico, Australia and New Zealand. From 4 December, we won't offer this add-on anymore, so once it's been removed, you'll need to choose something else. We'll text you nearer the time with your options. Please visit ee.co.uk/go/roamingrefresh for more info. Thanks.

I did not get any more texts about this and my current smart benefit is "Roam Abroad Pass".

When I look at the page to change my smart benefit I see the option to switch to the EU roaming pass, along with the other usual smart benefits.

From what I can see on the EE website it looks like it should only be available on the "Full Works" plan, where it's included no matter what, but this smart benefit is the exact reason I signed up for my current plan.

Can anyone confirm if I switch away from the "Roam Abroad Pass" whether I'll be able to switch back to it? If I don't do anything is it going to be removed from my account eventually?

[Matt_124]

It is being removed and will be replaced with the choice of two separate Inclusive Extras for All Rounder or Full Works plans purchased before 29th August 2024. There will be/already is an EU Roaming Pass and a RoW Zone 1 Roaming Pass and you can swap your benefits every 30 days as usual.

Your Roam Abroad Pass may not currently work anymore and will be removed but you can already choose which of the passes to switch to. You will not be able to switch back to the Roam Abroad Pass as it will be removed entirely from EE's addons.

For more details on countries included in each of the passes see: ee.co.uk/roamingrefresh 

[JosephDuffy]

Where has this been posted officially? I don't want to remove my current pass (which I was using less than a week ago) if it's going to stop me using it in the future.

My contract started 6 May 2024 but I don't see the option for an Inclusive Extra for RoW Zone 1 Roaming Pass, only the EU one.

[Matt_124 · Accepted solution]

In the text you received. 

"...so once it's been removed, you'll need to choose something else. We'll text you nearer the time with your options."

You don't need to do anything until it gets removed, but it will likely be removed by EE whenever they get around to doing it.

Further info is at that link I attached.