WiFi Calling Symbol
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17-04-2025 09:44 AM
Hello, my Samsung S24 ultra has just been updated to Android 15, since the upgrade the wifi calling symbol at the top of the screen is not showing. The wifi and wifi calling are both enabled, I've cleared the phone cache without success, all the info on the internet says contact my provider is the correct. Please can you give me any advice.
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18-04-2025 08:56 AM - edited 18-04-2025 09:00 AM
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17-04-2025 12:18 PM
Hi @RJB1,
Welcome back to the Community!
I'm sorry to hear you're not seeing this symbol. Are you able to test to see if WiFi Calling is working without the symbol being present?
Rach
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17-04-2025 12:27 PM - edited 17-04-2025 12:29 PM
It is seemingly working as intended, and not an issue with your phone or EE.
Since the update it seems as though Samsung have went for a "cleaner" look, but if you pull down the quick settings menu from the top right of the screen or your notifications you will see the missing WiFi Calling or VoLTE Symbol appear.
It continues to function as normal.
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17-04-2025 02:04 PM
Hi @RJB1
It doesn't show anymore as @Matt_124 says.
It is UI 7.0 not Android which made the changes. Currently there is not any way of changing this setting which is annoying.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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18-04-2025 08:56 AM - edited 18-04-2025 09:00 AM
Hello Rach,
A bit annoying, thank you for your reply.
RJB1.
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18-04-2025 08:59 AM
Hello Matt_124,
Thank you for your reply, I'll have a moan at Samsung.
Regards,
RJB1.
