Community Activity

G4 box WiFi green but no internet ?!

Got the G4 box its always worked suddenly today I’ve got no internet . Yet box is green all round. I’ve switch on off not helped. WiFi says on internet shows on but it’s not?! Help! Bills paid too so not that. 

Discovery + issues

I have recently joined EE and included in my basic entertainment package is Discovery +. I had this when I was with Sky up to joining EE. I have got everything else working, but having issues with this app on the tv. I can login no problem from my ph...

DLCur by Explorer
  • 38 Views
  • 3 replies
  • 0 Helpful

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

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ofish42 by Investigator
  • 61 Views
  • 4 replies
  • 1 Helpful

Join the YouView research panel

Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you.  Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...

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JordanTA by EE Knowledge Specialist
  • 747 Views
  • 6 replies
  • 5 Helpful

Switch broadband

I switch from bt to EE broadband.  Whay EE don't send first broadband to I don't lost Internet in home. When I get new broadband then I can old bt broadband send straytawhey back. 

Skincs by Explorer
  • 52 Views
  • 3 replies
  • 1 Helpful

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by Investigator
  • 90 Views
  • 14 replies
  • 1 Helpful

Openreach

Hi. Did anybody else have problems with openreach constantly cancelling appointments two days before they were due to install. It happened twice to me so I cancelled the order. They said they were unable to attend. No other reason given. Strange when...