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BT/EE TV Box Pro - 1TB 4K Wireless Freeview TV Box Latest Model - (RTIW387)

1943mt
Visitor

why doesn't my new TV box remote have a stop button and how do I stop a programme I am watching without one

1 SOLUTION

Accepted Solutions
Andy_65
Skilled Contributor
Skilled Contributor

Hi @1943mt 

You have to press the back button, someone must've thought that was good idea!

View solution in original post

37 REPLIES 37
Andy_65
Skilled Contributor
Skilled Contributor

Hi @1943mt 

You have to press the back button, someone must've thought that was good idea!

If the remote had a back button and a stop button, what would they have done differently?

Andy_65
Skilled Contributor
Skilled Contributor

Surely it's about the end user and whether it's intuitive to use or not? I don't think the end user would say calling a button 'Back' is obviously the button for stopping recordings.

You've saved one button but it's not the best remote to use, exiting from the Recordings menu for example takes a minimum of two button presses because there's no Exit button.

Back to your original question. I'd expect a Stop button to stop a recording and to stop time lapse, Back stops a recording but doesn't stop time lapse, in fact nothing stops it apart from fast forwarding as far as I know, again not exactly user friendly or intuitive.

You can hold down the Back button - this makes it behave like an Exit button.

I'm not sure what the justification was for removing so many buttons from the new remote, but it's been like that a few years now and isn't going to change I'm afraid.

The old remotes will still work with the new boxes, but are IR-only (not bluetooth).

bernardburrows1
Visitor

they are rubbish boxes ,much better, and cheaper, on the market. 

@bernardburrows1 

I think a claim like that requires some substantiation 😢

Are you able to provide any?

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
Garethrprice
Established Contributor
Established Contributor

@DarrenDev said “You can hold down the Back button - this makes it behave like an Exit button”

That’s got to be the first time I have ever seen that feature pointed out!

Unless it’s been recently added?

@Garethrprice @DarrenDev 

See Gavin Lambourne’s reply here:-

https://community.bt.com/t5/EE-TV-YouView/new-pro-box-remote-has-no-close-or-exit-button-have-to-kee...

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

@Midnight_Voice 

Fair do’s 😛