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BT/EE TV Box Pro - 1TB 4K Wireless Freeview TV Box Latest Model - (RTIW387)

1943mt
Visitor

why doesn't my new TV box remote have a stop button and how do I stop a programme I am watching without one

37 REPLIES 37

@Grimble37 

What’s the make and model of your TV?

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

@Grimble37 

If you try and pass 4K to a TV that doesn’t support it, you will get an HDCP error, and it won’t work.

So yes, you would need to reduce the output resolution of the YouView box to something the TV can handle.

This won’t stop you selecting UHD programmes and watching them, but it will ensure that the YouView box downscales the picture to fit 2K.

As I just asked, what’s your TV make and model?

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

Toshiba 42XV635D It's 15 years old, still gets a great picture (I keep away from TV showrooms as I just know it'll be rubbish compared to what's out there now and I'm the type of person that doesn't replace until it stops working)

But the TVs picture on its own was transformed when I put the dtr on it (had tivo before the dtr until virgin hiked their prices) 

My point being is that even though this was supposed to be a 1080 HD TV, the full HD channels have always been massively improved when putting a 1080 HD box. Not really sure why that is? That's why I think maybe I'd get a slightly better picture with a 4k one. But that would just be a bonus, it's the slowness of the dtr that's annoying me, is the slowness due it's processor not being able to handle all the updates etc because it wasn't always this slow. 

Ah I see (just read your last post while I was writing and sending the last two) 

@Grimble37 

Yes, a competent 2K TV in its day, but maybe you should follow the lure of those showrooms and look at some OLED goodness. But a warning; Sonys have the best picture, but not the best reliability. Better Samsung or LG.

But it will give HDCP errors if you try to feed it 4K resolution, so yes, 1080p on the Box Pro.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

Well, I do toy with the idea now and then, do you still use the box then with a shiny new TV? Don't they do everything for you that a box ever did? 

@Grimble37 

TVs don’t record very well, even if they do it at all.

The Sky app on our 2022 LG OLED has a bug and won’t play, so we have an Apple TV to provide that.

The Sky app on our 2020 LG OLED works fine, but it hasn’t got the Channel 4 app, so we have a Roku Express to provide that. And so on.

No TV is perfect; they need a little helping hand.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

@Grimble37 

Properly set up, I always find the HD channels on the TV and on the YouView box to be of the same PQ (picture quality).

Reasons they might not be are that you haven’t got the same picture settings on both. While watching HD from the YouView box, look at the picture settings in the Menu system and make a note of them.

Then switch to broadcast HD, and look at the picture settings there. If they aren’t the same, change them so they are the same. Is there still a difference in the two PQs?

Or maybe the TV Aerial connection is iffy. Take the aerial connection off the YouView box and plug it direct in the TV. If there’s a difference, then your onward connection cable is iffy. Replace it.

Though it could be that in the last analysis, the YouView box just does a better job of decoding the broadcast than the TV does, and the TV just does a good job of handling the YouView decoded signal. In which case, that showroom beckons…

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

I've had a chromecast dongle and a now tv stick for the TV for a few years, I got the now tv stick because at the time 'now' didn't have an app on the dtr, or it didn't have entertainment or movies or something, and got the chromecast primarily for YouTube I think but I notice it's on the now stick which I've recently started reusing in order to get Netflix with ads which doesn't work on the dtr or any humax I believe. But I'm so glad I started reusing the now stick because  it's an absolute wizz to use compared to the dtr when it comes to the apps. Prime video for example was simply unusable on the dtr as it was unbelievably slow so I would have to control prime via the phone app casting via chromecast which I also have to use for Disney and Dailymotion as I discovered yesterday to watch phoenix nights full series.