2081822members
537online
1290067posts
Community Activity
Help
hi I'm currently on the 3 months free broadband deal. I start paying in may. I've had to change the payment date due to it being different from what I agreed to. Do I still have to pay a fee?
Data roaming abroad not working
Hey! I pay for the roam abroad pass - I’m currently in New Zealand and was using my pass absolutely fine for the first 30 days of my trip then the last few days I can’t seem to get any connection. I have turned my phone on and off, I have turned on a...
Roaming
Before I begin Roaming is not a location. I have never had any help with EE. I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...
Extremely slow 4g data connection, below 1Mbps most the time
I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...
Resolved! Parental consent
Can you please take my parental restriction off
Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Changing from old provider to EE
Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...
Roaming abroad add-on for one of my additional phones
I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible?
Wifi controls not available in EE App.
I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...
Left EE but billed full amount
Hi I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.I've just discovered I've been billed the full amount of almost...
