Community Activity

Spending cap

I would like tp remove the soending cap from number ending 201 I am away and cannot get data

EE is not accepting my payment and my bill is now overdue

I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...

DRust by Investigator
  • 126 Views
  • 9 replies
  • 4 Helpful

Resolved! Mobile phone data does not work

I cannot use my data. My Internet only works when I’m connected to Wi-Fi which is super inconvenient. Trying to get through to a human on 150 and have been on hold for 1hr so far. 

No confirmation email

I’ve ordered a sim monthly card and when getting to the confirmation page it timed out but i got the email to say it was successful however haven’t received a confirmation email. It also states my new phone number will be on there so I need it to sta...

Zakg by Explorer
  • 36 Views
  • 3 replies
  • 0 Helpful

Adding Office 365 as an included extra

Good Evening , I have changed my inclusive extra to the office 365 this evening . I received the text to activate and after troubleshooting the issues i faced activating i have found i cant do on my mobile but can do on my laptop. Thats Great,  Howev...

GHGOULD by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

I am abroad and can not call my UK voicemail to check my voicemails. I do not have a pin as no one ever told me I need one abroad, and EE customer service is closed in the UK  when I am awake. This is a Business phone. Are you MAD??? You offer a serv...

isso by Visitor
  • 21 Views
  • 2 replies
  • 1 Helpful

Resolved! 150 text problem

Rung up 150 at the beginning of last month as if u text ba for balance to 150 it comes back saying unavailable when I spoke to ee they said they r aware of the problem n it should b sorted in a week n to keep trying but it still isn’t sorted and it’s...

Spikeymaria by Established Contributor
  • 687 Views
  • 9 replies
  • 2 Helpful

Scam calls

Called this afternoon from 020 3518 8341 offering 30% for the next year, because EE has had problems with calling clarity and ‘dropping out’ hung up then was called back immediately twice more, a very insistent little bugger, I think it may be a scam...

Nic060 by Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful