Community Activity

Spotted this thread in a hunt for answers re. why our EE order has been cancelled twice by BT Openreach.First time BTO couldn't find the property - its on the high street with a big fat number 6 on it. My eyesight isn't brilliant but even I can spot ...

eec_001 by Investigator
  • 77 Views
  • 9 replies
  • 1 Helpful

Resolved! Change bank details

I need to change the bank account my direct debit comes out of but it won’t let me do this online and I no longer know how to actually speak to someone xx

VickyMus by Visitor
  • 2629 Views
  • 5 replies
  • 5 Helpful

Now TV Boost Ultra - is this available on EE

Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide.  When I go to the Now TV app, I can see that my vi...

Fatmex79 by Investigator
  • 547 Views
  • 9 replies
  • 2 Helpful

Resolved! VoLTE (4G / 5G calling) when roaming…

Dear EE,I love your roaming offerings. You offer me 5G in more places via more carriers than my previous supplier (ironically a provider who used to brag about 5G roaming). So whilst I’m loving the coverage, I’m wondering when you’re going to be addi...

_MrR_ by Scholarly Contributor
  • 1559 Views
  • 8 replies
  • 2 Helpful

Customer service

Hi all I have been trying for 2 days to get in touch with ee about a upgrade or to leave ,go through all the push this number this and that and end up with will get someone to get in touch with you or hang on the line message, know one has got back t...

Zx12r by Explorer
  • 6 Views
  • 0 replies
  • 0 Helpful

Getting very frustrated porting one of two numbers

It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible.  No.li...

davidjac by Investigator
  • 19 Views
  • 2 replies
  • 0 Helpful

Contact ee to activate persona hotspot

I try to turn on my personal hotspot but it says i should “contact ee to active on this account” and i dont know what to do. My mobile data works abroad but hasnt worked in the uk for some time, any tips?