Change bank details

[VickyMus]

I need to change the bank account my direct debit comes out of but it won’t let me do this online and I no longer know how to actually speak to someone xx

[Leanne_T]

Hi @VickyMus

Thanks for coming to the community. 

If you give us a call on 150 and select option 2, and then account queries, the team will be happy to help you get the direct debit details updated 🙂

Thanks. 

Leanne.

[XRaySpeX · Accepted solution]

You can change your bank details under Bills & Payments > Manage Direct Debit.

You will need to be set up as the Bill Payer under Account Settings > Manage Numbers to do that though.

[Baqirnaqvi76]

Hello

[Leanne_T]

Hi @Baqirnaqvi76 

Do you have a query we can help you with on the community? 

Leanne 🙂