All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I am thinking about upgrading and was wondering if my friends & Family Discount will go over to the next contract or will I need to get another code?
Hi, I've been with EE for 10 years and never had any issues, I'm due an upgrade and EE offers the new Samsung at 50 odd pound a month, 3 are offering it for 30 and Vodaphone for 38.. with a smaller upfront fee, do EE price match? Or am I best ending ...
After speaking to customer services last week, I had verbal and text confirmation of a refund which will be processed. However I did not receive an email nor postal confirmation and have not had the refund appear in my bank account. I usually email c...
Hi there, I bought a pay monthly card online a week ago. I received the card on Wednesday, but of course the card doesn't work. I don't have any signal.. I call every day, today I was at the ee store in my city and everyone told me to wait. I have ne...
My granddaughters last BILL was 97pounds I would like to know why as I feel I was conned into a contract as in shop I was quoted 60 this is getting ridiculous
I have been waiting for a final bill. You instead said you couldn’t take payment but I need to see the adjusted bill first. I’m glad I switched providers. Your website is appalling and your service has been absolutely dreadful.
i stevieb att here# we only been with ee month. we found it wasnt that6 good the pay out etc weelthey ex spect us to pay 850 as we leaveing no way we going to pay for there service can we do anythingthanks
Hi monthly Contract (NOT pay as you go) £11.00 pcm. All unlimited calls, data, etc So why £19.95 - is it using emojis, or sending pictures over text messages? Or long text messages? Important due to hospital issues. TIAJC
