11-07-2025 03:39 PM - edited 11-07-2025 03:39 PM
Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)
Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide. When I go to the Now TV app, I can see that my viewing experience is set up as "boost" rather than "boost ultra". Spoke to a bot at Now TV and they said its down to EE, but the person at EE didn't see how this could be upgraded.
I don't know if there is something more wrong with EEs infrastructure on UHD for Sky Sports. Hoping someone here will know more.
I can see i have access to TNT Ultimate HDR though.
11-07-2025 03:42 PM
I'm afraid Now TV Ultra Boost isn't currently available on EE TV packages, and cannot be added to a Now TV account that is paid for via an EE bill.
11-07-2025 03:44 PM
Any plans to get it added at some point?
11-07-2025 03:51 PM
It's definitely coming at some point, but I can't give a date I'm afraid. Ordering systems are still being updated to support it.
11-07-2025 05:16 PM
BT customer with EETV, just out of contract. I would rather stay with BT/EE for TV service, but would really love to get SKY Sports in UHD. If it Doesn't come soon I will have to jump ship and go direct with SKY.
11-07-2025 06:48 PM
Over the years I've used all the various providers, EE is the best I've used when packaged up with everything else... but UHD is something that needs to come quickly... I don't think you'll be alone in thinking that.