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Community Activity
My account is closed?
So, on the 16th of April, i called EE as i was getting multiple calls from random numbers saying i called them when i didnt. I called EE to report this and they said i could either change my number or block all the numbers i dont recognise. Frustrat...
Terrible customer service, criminal service!
I don't know how to leave a review or feedback so I will tell this everywhere especially social media.I cannot believe how incredibly incompetent, rude and unhelpful the staff/managers are at EE billing!I took out a contract sum and was told it would...
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
RECOVERY OF CLOSED ACCOUNT AND PHONE NUMBER
I have a pay as you go number i have used for over 5 years. I travelled out of the UK for a year and when i tried to access my account through the app, it stated that the account is closed. I want the account reopened and my phone number retained. H...
Resolved! Changing account name but not banking details
HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...
EE is now offering Sky TV
We’ve teamed up with Sky to offer Sky Stream, bringing you fuss-free TV right out of the box. What is it? Sky Stream is a plug and play box which streams Sky’s epic entertainment line up over WiFi. No satellite dish needed. This gives you access to...
File Sharing
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
How do I find all the motorbike racing?
Hi there - I've just recently moved everything (broadband, TV and phone) to EE from Sky - after 16 years!The reason being, I'm a big motorcycle racing fan and the World Superbikes and British Superbikes is leaving Eurosport at the end of the month.I'...
Sim Only order
Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...
