I don't know how to leave a review or feedback so I will tell this everywhere especially social media.
I cannot believe how incredibly incompetent, rude and unhelpful the staff/managers are at EE billing!
I took out a contract sum and was told it would be £10pm All I had to do was restart my phone in 24hours, unfortunately I had just lost my brother, and my father 6months before so my head was in a daze, so when my data ran out I bought more thinking maybe I had mistook the girl on the phone, then it ran out again so I called them and was told they had made a mistake and would send me a new SIM and wouldn't have to pay for the data. Then £79 was taken from my bank, Im not a well off person and that money was for my broadband bill which was then cut off! I called again and was given an apology and told I would be refunded.......I got the money back in dribs and drabs, they told me my sin card bills would be paid for the next 6months, I took out a sim for my daughters partner for £13 then the took £27 from my bank yesterday, money I had borrowed for my baby milk, since then I have been called a lier, and spoken to in a way that beggers belief that they still have any customers at all. I cant believe I am locked in a contract for 2years.
