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1310911posts
Community Activity
Resolved! mobile plain upgrade
Hi guys. Maybe I want to "upgrade" my mobile plan but I can not do it.I can not see any plan because webside of EE is not working well as usually.Someone can solve this problem?Always I get "internal server error" when I try to "watch" the mobile pla...
Suspected Spoof call, 11:59 on 28/07/25
As per title received a voice call from EE!!!!! Stating due to complaints and issues in the area my number was going to to be blocked, I hung up as I didn’t believe him from 0191 535 4096 yet to to be checked
Resolved! Apple One Via EE - Already Sub via Apple
I am looking at a doing a new 24 month SIM Full Works for iPhone plan, that includes Apple One (Apple TV, Apple Music etc) as a free inclusive extra). I already subscribe to Apple directly for Apple One and have built up an Apple TV history and watc...
eSIM transfer failure!
Last Wednesday I was persuaded by an EE consultant to move from my BT account/numbers to EE. All I wanted to do was add data roaming to my BT numbers at this stage as my son and I were travelling the next day to the US. I was told that the eSIM trans...
Resolved! Set Up Home Phone Adapter
BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...
Payment
Not connected to network, app not accessed, can't call the offices, how am I supposed to pay my bill if nobody is willing to take a payment.On top of not getting my full package as described in my profile, this company needs to sort itself out and st...
Need Invoice for AirPods
I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...
Cancelling Sim within 14 day period
Ordered sim contract 12th July, sim delivered 15th or 16th. Want to cancel (I assume from what I’ve read elsewhere that the 14 days cooling off period starts on day of delivery).1. Tried RETURN to 150 but that asked for an IMEI so could not complete....
My subscription pack isn't working
Yesterday my £15 subscription pack expired. The card I previous paid for was swallowed by a cash machine so I got a new and used it to pay for another £15 subscription pack. The payment was successful but I still have no data. I looked into my accoun...
Resolved! Deactivate voicemail on landline
Does anyone know how I deactivate the voicemail on my landline please
