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Community Activity
Nvidia Sheild not connecting by ethernet cable
When I turn my nvidia shield on it states no ethernet connected, I need to unplug ethernet cable from hub and reconnect it back into hub everytime. Also I use a vpn when using apps on the shield and I need to force stop the vpn and turn it back on fo...
Broadband 'Repeater' Discs
I recently changed my BT router for an EE router. With my BT router, I had a 'repeater' disc linked to the router in order to extend my WiFi home coverage. My current BT disc does not appear to link with my EE router, is there a solution to this?. My...
EU Roaming: Making Calls or Sending Texts - Only Within Country or Within EU?
Taking EU Roaming as the typical example does the £2.59 daily charge or the 7 or 12 day EU passes only cover calls & texts made to nos within the country you are in (on top of UK nos) or do they cover any calls & texts to any nos in the EU? I'm sure ...
App and site not working
Anyone else having an issue with the site saying unable to get details and the app just saying sorry there seems to be a problem been like it for a month now. No one at EE seems to care to fix it and customer service is as helpful as wicket keeper wi...
Travel pass question - recently visited USA
Hi All, I recently visited California and as expected, once I landed and the iPhone found the local T-Mobile network I received the message "Welcome to the USA. To access your UK plan allowances you can choose either £5 24-hour or £25 7-day Zone 1 p...
Moving from sim only to PAYG
Hi, I am moving abroad so made the decision to move from sim only to PAYG- today I went into my EE app to top up for the first time- register my debit card etc and there’s just a big notice saying my account is closed and I cannot do anything. Does t...
Weak signal in the DA16 1NW Area. Unable to log via the Area Coverage site
Hi, We have a very bad signal in the Area DA16 1NW. One of our mobiles, we have had to move from BT to EE, and now the signal is very poor(used to be pretty good when on BT). We have also got a BT Hybrid box, for the backup for the Internet, which I ...
Message from EE saying your number transferred but unable to dial out
Moved from O2 to EE text message saying your number transferred at 10.56am now after midnight and tried restarting the phone several times but unable to dial out also on checking in the mobile settings under primary number it still shows O2 Also gett...
Why is the link to buy a data roaming pack broken?
I’m abroad and have been purchasing the 7 day data roaming pass for £25. I keep getting the texts including a link to buy another but the link takes me to a page that will not load. I’ve attempted searching for it separately on EE and those links are...
Upgrade
Good morning I just went on the website to upgrade my phone and I think it’s a scam because every time I finished my order it was going on a thing saying not available try again later ? Can you please help me and let me know if I have done an order w...
