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Community Activity
iPhone all rounder plan - billing issues
Hi all,Long story short(ish)… Back in March of this year I was online looking at ee contract upgrades (sim only) as our family account has 3x numbers that I look look after. Having been with ee for quite a few years, there was plenty of upgrade op...
Device delivery
How do I get EE to send meet the SH31B? I now have 3!!!!! SH32B devices which are of no use to me. Every time I speak to customer service, I am assured they will send the correct one. The last person said they couldn't do it online so would ensure it...
Cannot view my EE Broadband account or bill after switching from BT
I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...
Resolved! Topping up
I have a £30 subscription pack. I have used up my data for the month, and it won't renew til the middle of next month. So I topped up with £30. Two hours later, it still says I have £30 in my account, but no data available.
Nothing Phone 3 free gift
Hi I hope you are all doing well! I pre-ordered the Nothing Phone 3 sim free phone with EE earlier in the month and it has arrived and all is great! However when I purchased the phone it said that I was also entitled to Nothing wireless buds. I've wa...
Help changing my mobile phone SIM/apps
Hi allI am thinking of purchasing a Google Pixel mobile phone on EE store online If I was to call in to an EE store would they assist me in swapping my SIM into the new phone & checking all apps are there etc??I'm useless at this & need help I am an ...
In Tanzania but no phone or texts
I have a 7 day zone 2 roaming pack and can connect to the internet but I cannot phone or text. Have checked all settings and all seems good. Any ideas?
Resolved! Disney +
It’s 2025 and EE Tv still haven’t brought the Disney Plus app to the platform. We shouldn’t have to opt in to other services to access this! At this rate I may as well go back to sky.
Roaming in thailand
I have the roaming row add on in my pay monthly contract but I can’t connect to a network.
B Sony and Apple scam payments
Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...
