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Community Activity
Two-factor authentication using an EE mobile number is flawed
Hi,I think there's been similar posts around EE's two-factor authentication (or the lack of it) until more recently. I'd like to share a story of my own making, whereby using the EE mobile number on the account as a the sole two-factor method has fla...
Resolved! I lost my sim card
I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?
Cant add roaming data in USA
I cannot seem to be able to successfully use the app to change my account to be allowed to add data so I can add data for roaming in USA. When using the text message link to buy the data add on, I'm told I don't have permission to buy data. Yet when ...
Broadband contract doesn't shown on my Credit Report
Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...
Resolved! SPEND CAP
Hi I would like to remove my spend cap so I can use my phone credit
My Internet is not working
Hello everyone , my internet has stopped working. It made me pay the bill and is still not resolved i tried clearing the dns thing and still nothing is working.
Resolved! Cannot change inclusive extra
I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...
EE wifi customer « Log in now » doesn’t work
Hi there, I’m a BT customer but can’t access the EE Wifi (as in general roaming wifi). When I click on ‘Log in now’ (below ‘Already a customer?’), nothing happens. The box to log into the wifi doesn’t appear.I can log in on my phone, so it’s just my ...
EE Perk Account Deactivated
Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...
I want to Leave EE due to the huge price increase
The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave. According to Citizens advice I have the right to cancel my contract with in 3...
