Community Activity

App and site not working

Anyone else having an issue with the site saying unable to get details and the app just saying sorry there seems to be a problem been like it for a month now. No one at EE seems to care to fix it and customer service is as helpful as wicket keeper wi...

EE Roaming

Hello. All my family‘s SIMs are unlimited and have the ‘Roam in EU’ add-on, they’re all either the Essentials Plus or Full Works plans. I have set the spend cap to £0 because I don’t want to incur any additional charges for anything. But I keep readi...

MT248 by Visitor
  • 14 Views
  • 2 replies
  • 0 Helpful

No Phone Access- Power Outage

Has any one like us had a power outage which affected their mobile and digital phone line and needed to make a 999 call ? How did you do this please?

BevanCR by Explorer
  • 104 Views
  • 13 replies
  • 2 Helpful

Resolved! Haven't received £5 free credit

I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit.  I did this using the app on 23 July, but 2 days later I still haven't received the free credit.  Does ...

cbmaxyz by Investigator
  • 120 Views
  • 5 replies
  • 2 Helpful

Samsung update s23 ultra

Since a big update 2 months ago, my phone will not let my social media apps like FB, insta and LinkedIn refresh unless I am connected to wifi. I have checked the data setting, and can’t see anything obvious. Apart from a full reset, which I am reluct...

Resolved! Haven't received new phone

Place an order over a week ago for Samsung Galaxy S25, but haven't received the order. Tracking reference mentions it is dispatched, but that has been a week now unfortunately.