2110065members
1253online
1311625posts
Community Activity
EE Roaming
Hello. All my family‘s SIMs are unlimited and have the ‘Roam in EU’ add-on, they’re all either the Essentials Plus or Full Works plans. I have set the spend cap to £0 because I don’t want to incur any additional charges for anything. But I keep readi...
Resolved! Dogs in EE Shops
Hi, please could you let me know if EE shops are dog friendly.
Internet Radio Can't Connect to BBC - Other Stations Work Fine
Swapped my BT landline mobile on a Smart Hub for an EE 4G mobile broadband using an EE dongle. Everything working fine including my internet radio. However, the latter will not connect to any BBC stations. All other stations seem OK. Googling for sol...
Resolved! Haven't received £5 free credit
I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit. I did this using the app on 23 July, but 2 days later I still haven't received the free credit. Does ...
Keeps saying error when trying to top up or buy subscription pack
Every time I try to top up my daughter's phone it will not let me process a payment I have tried on the app and on the browser and still the same
Resolved! Haven't received new phone
Place an order over a week ago for Samsung Galaxy S25, but haven't received the order. Tracking reference mentions it is dispatched, but that has been a week now unfortunately.
I sent my mobile router back and EE are charging me £160
Hi everyone,I’m hoping someone at EE or in the community can help me resolve this frustrating issue.I was recently charged £160 by EE for a router that I already returned. I had requested a return bag, and as soon as it arrived, I sent the router bac...
Resolved! how much the data cost on pay as you go? I don't have plan
how much the data cost on pay as you go? I don't have plan
Is my router dead
Just getting a red power light on my router and no green lights. It's been like that for hours now, it started with a flashing red broadband light and then all the green went out and juat the red power light remained on.I'm using up mobile data to p...
EE app won't let me upgrade
EE app won't let me upgrade my additional line. Whenever I click on it it takes me to the website and says it can't log me in?! This is the second time it has happened. I have uninstalled, reinstalled, deleted the cache. Not sure what else to do wit...
