Community Activity

Unable to to change password on EE smart hub

Hi All As above if I use the standard address of 192.168.1.254  I get an error, site unreachable.If I use 192.168.1.1 I get the admin page fine but at Advanced then system to change password I have no system setting.I can change the wifi but not the ...

Fold 7 Order

Hi all,  I pre-ordered the Fold 7, which is part of the plan; I have to trade in my current device. Currently waiting for confirmation on the delivery date. When ordering in store, they believed it was due on the 18th. My concern is that I have a lim...

Not receiving text messages

I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.

Carrie50 by Investigator
  • 53 Views
  • 14 replies
  • 0 Helpful

New Phone hasnt arrived

Im a new customer withh EE and I brought the new nothing 3 phone it was meant to arrive on the 21st July and it still hasn't arrived I called up the team and they said they would send another email but it hasn't come through i was wondering if anyon...

Resolved! Transfer from BT

I was transferred automatically from BT to EE for broadband.  I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99. 

AB9999 by Visitor
  • 95 Views
  • 5 replies
  • 3 Helpful

ORANGE/EE Pension providers details

I worked for Orange/EE for a number of years, and have since moved house a couple of times. Im trying to find out who my pension was with and who to contact regarding it.Does anyone have any info or contact details they could pass on?Many thanks

upgrade

i was in the EE shop today because one of my contacts had come to the end so i can get a upgrade and i was going to get the new ipad air m3 13 inch i think that’s the name and it works out to £70 a month but because i didn’t have any ID i had to go b...

I can not access internet using mobile data while abroad.

Having ran out of data, I moved to unlimited data. For some reason or another, I have no access to the data (text and phone calls all work, and I have full connection and hotel WiFi services ). I have spent at least 4 hrs yesterday trying to resolve ...

Mart45 by Explorer
  • 47 Views
  • 9 replies
  • 1 Helpful

Roaming

I went away on holiday’i was overcharged by £60’i come back to a bill of £189’i paid the bill and was told the £60 EE owed me would be credited to my next bill’EE still have not refunded me my money in nearly 2 months’if I don’t pay my latest bill’it...