Community Activity

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 18831 Views
  • 15 replies
  • 11 Helpful

EE wifi customer « Log in now » doesn’t work

Hi there, I’m a BT customer but can’t access the EE Wifi (as in general roaming wifi). When I click on ‘Log in now’ (below ‘Already a customer?’), nothing happens. The box to log into the wifi doesn’t appear.I can log in on my phone, so it’s just my ...

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 2786 Views
  • 58 replies
  • 2 Helpful

I want to Leave EE due to the huge price increase

The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave.  According to Citizens advice I have the right to cancel my contract with in 3...

Damient by Explorer
  • 4634 Views
  • 19 replies
  • 22 Helpful

Resolved! Order cancelled???

Ordered a sim card earlier today and just got a message that it was cancelled, went into website to try reorder but it appears to be down ?? Please help what do I do I'm so confused 

Screenshot_20241001_101431_Messages.jpg Screenshot_20241001_101234_Gmail.jpg
L3ahs0ph by Visitor
  • 2202 Views
  • 10 replies
  • 3 Helpful

Phone calls in Australia

If you are an EE customer and going to Australia  BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....

h_shewan by Investigator
  • 153 Views
  • 7 replies
  • 2 Helpful

Cant add roaming data in USA

I cannot seem to be able to successfully use the app to change my account to be allowed to add data so I can add data for roaming in USA. When using the text message link to buy the data add on, I'm told I don't have permission to buy data. Yet when ...

Ellida1 by Visitor
  • 13 Views
  • 0 replies
  • 0 Helpful

Billing

Hello !  I just got EE smart hub and broadband a few weeks ago. Loving it and it’s really great. Can’t figure out how to connect it to the app though. I can’t link device as I don’t know my account number. I’ve searched my emails and texts but can’t ...

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