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Community Activity
Nightmare full fibre order / install
I placed my full fibre order in September 2024.In June Openreach finally completed the outside work to my property (They did do nothing until then, tried EE for updates, which was impossible).After the outside work it went quiet again, I spoke to EE ...
Changed my mind for a return
2 days ago I clicked return on a confirmation email of my order I received for the meta quest 3s Xbox edition bundle. I haven’t sent it back or to a drop off point - I still have it at home.I have changed my mind and want to keep it. What do I do now...
Original number on SIM after porting my old original number
Hi there just come over from BT so I ported my old number, when it was completed porting I still have the original number on the SIM card. I have tried everything like turn off phone and turning back on, taking SIM out waiting for a few minutes then ...
EE Roaming
Hello. All my family‘s SIMs are unlimited and have the ‘Roam in EU’ add-on, they’re all either the Essentials Plus or Full Works plans. I have set the spend cap to £0 because I don’t want to incur any additional charges for anything. But I keep readi...
Mobile hotspot and tethering
I am trying to tether another phone to mine for mobile hotspot. We select the qr code which it recognises as my phone but then still cannot get access to Internet unless using WiFi access which we don't want as trying to avoid roaming charges. What i...
Migration from BT FF (900Mbps + EETV) -> EE FF (900Mbps + EETV) went well....
There has been numerous posts over the last year or so of end users reporting devastatingly bad outcomes to migrating from BT to EE, well actually there has been some mildly annoyed customers but also some losing their mind entirely, probably rightly...
Roaming plan activation
How do I activate my roaming plan? In Saudi Arabia?
Resolved! EU Roaming - confusing messaging
I received a promotion text from EE yesterday to say "Graeme, got a trip planned? Lucky you - you don't need to worry about EU roaming because it's covered in your plan."Today I received the following "Hi Graeme,We're sorry, we recently sent you a me...
CHOP3-800 error
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
Mb/s drops to less than half of guaranteed speed in evenings
Our broadband (EE) has been intermittently dropping out over the past few days but now the download/upload speeds have dropped to below half of the guaranteed 50Mb speed - particularly in the evening.The line has been rock solid for years. The pretty...
