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Hub not connecting.
My hub is not connecting to the internet. EE are saying there is a power issue to my hub yet the light is on, how can that be?
Resolved! VAT bill
How can I get my VAT bills? I read on here they're only issued for Business costumers, but that's ridiculous. The company I work for reimburses my bills and is VAT registered and needs the VAT bill to claim back.Any advise please?
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
Resolved! Cannot link product
I'm trying to set up direct debit for my EE mobile broadband but when I'm logging it to link my product with the account number on my bill it's saying cannot be found. Has anyone fixed this without it been a phone call at all ?
No TV service on Upstairs TV
I have had no TV service upstairs since last night. I rebooted the Router, and nothing has changed. Trouble is, you can't even get EE on 150. Seems the Broadband is not connecting to the TV box upstairs. Any ideas?JC6310
Resolved! Unlock samsung phone
I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...
Landline stopped working - says number is temporarily unavailable when i dial ou
My landline has stopped recieving calls and placing calls. It was working fine last night.When I dial out it says this number is temporarily unavailable, and when i dial my mobile (not EE but another provider) it says this number is unavailable.My br...
Communication
I am trying to contact EE re an order my elderly parents have placed, no numbers are working, my dad is 80 and knows nothing about tech and my mum has Alzheimer’s, I really need to speak to someone about this. Do you have any numbers that are workin...
New EE customer waiting for phone to arrive, can't contact anyone
I signed up with EE on Monday 21st July, my phone was supposed to be available for dispatch in 1 working day according to your website. I have heard nothing since receiving my order number. I have already checked the dpd app and there is nothing.The...
