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Community Activity
Switching roaming
Recently, EE changed its inclusive extra deal to exclude Australia in the same roaming pass as the EU. I’m currently in Australia and will be for the rest of the year. I’m now unable to call EE to change it nor can I change it on the website because ...
U&Drama How watch 'live'
Help pleseI have just installed EE Tv Full Package. All working OK, except; how do I get U&Drama 'live tv'?U app works fine but no access to live tv there nor on the normal full tv channel list
EE Perks discount
I am trying do do my annual upgrade but my we perks code isn’t working can anyone advise
50% Friends and Family
What's going on with 50% Friends and Family discount codes, no simo online that accept code, generated code, tried different browsers, online, via app and also not copy and paste still always says can't add to current plan as plan already discounted,...
Do i need to set up the EE smart hub when old BT hub is working fine
Hi i was a customer of BT and have moved to EE. I have broadband only fibre and first 3 months are free. I only moved to EE because i was out of contract and BT were charging me a lot more than a contract. I wasnt unhappy with BT service internet ha...
Sony D charges to my EE account not mine
I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Resolved! Apple Watch and roaming
Do I need to pay for roaming on my Apple Watch 6 or does it share my phone roaming?
Billing
I have been charged for my Apple Watch, I went into merry hill branch Saturday 5th April and they had to fill out a certain form but it is not showing in my bill they said the £36 will be removed - is there anything on your end showing this?
Migration from BT - agreed speed increase not implemented
I've just migrated from BT fttp 500 to Full Fibre Gigabit Essentials however my speed test are showing the same speed as I had on BT ie 480 Mbps. I suspect my profile has not been updated. What is the easiest way to get this resolved?
