I have been charged by you for 4 x £39.99 B Sony on my EE phone bill for App Store purchases, All within 1 minute of each other. I have not purchased anything from Sony, I do not own a playstation, I do not have a Sony account.
After Speaking with EE I have tried to call the number 0203 5382 665 which is listed as the customer service number on my phone bill for the purchase but it says it is closed - it is never open so impossible to speak with anyone.
My phone provider EE say they cannot refund, I need to speak with Sony. I asked EE how they know to charge me for this, they say it has been authorised on my phone, I know this is not true, I ask them if they provide proof of who, when and how the authorisation occurred at which point they have no answer.
When I search this problem there seems to be lots of people with the same issue, and no ability to contact Sony. Going around in circles.
