All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
COULD someone please help me as i have complaned to EE AND NOTHING is being done I have itemisised billing, i can see on going itemised billing 2-3 hours after calls or texts were made.I have two phones, one account it shows, the other phone account,...
It shouldn't be this difficult to leave ee. Unable to cancel on the app. Tried doing the live chat but told they cannot do it and was told to txt a number for info which just directed me back to the website to cancel. I've been on hold for over 30 mi...
Hi so i have looked at my first bill and it's saying £59 but when I got the contact they said it would be £74 if my bill correct for the first one or not? Will it go up to 74 every month after ?
Hey,I’m approaching the end of my current contract so I thought I’d log into My EE and see how much longer I’ve got to go. During my exploring of my account page I noticed that in the Add-ons section I have an add-on listed as “£12.00 with the text £...
How can I download my bill?
I want to know why my phone bill was so high
Why is my phone line been turned off and I can’t make calls out today I have payed my bill so what is going on ? I have had a few important calls to make today
Hello, I spoke to someone last week regarding an upgrade to simp only and this was agreed it would now cost me £8 per month but u have taken £27 out of my account today?Could you please have a look at this for me. Many thanks Nicola Irish
