Contracts & Billing

Hi I got cut off but called today to make a payment I paid £120 off of my bill and got put back on until the 27th and for some reason I have been cut off again today 

Final bill

I have not received my final bill and haven't been informed about outstanding charges but debt collection agent is chasing me for outstanding amounts... Is there a way of sorting this out and to request a final bill to be finally sent out? 

Lowell payment?

Hello there I’m getting an email from Lowell with some reference number about EE Limited for a payment. I closed my account long time ago. How can I know if this is legit or scam? Thank you EE app and website doesn’t let me access my bills and paymen...

Complaints

After a flurry of online prompts telling me i can "upgrade for free today"...My upgrade ranged from £30.00 up front, £1200 up front to no plans available. So i ring EE to clarify.To cut a very long story short it would appear a spend cap has been app...

Support to reduce billing as lost my job

Hi all, i am looking for some advice. I had lost my job at the end of last October and using my savings to pay bills. I had seen today on EE web site that if you are claiming Job seekers allowance that they would be able to support you with reducing ...

I’ve paid my bill via the app and it’s still showing unpaid

I’ve paid my bill and it’s took the money out of my bank account but as I paid it came up with and error and on the app it says unpaid. Can anyone help. 

How can I find a monthly bill for my internet

Third Party Service charge

I have been charged £13 for third party services but can get no details of who they are and all EE mention is a code who I can’t get . Can anyone help ? 

Extra charges

Hi on my next bill there are £2.57 for other services… what does this mean..??