All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I want to upgrade from a 12 month SIM only plan to a contract with handset (or also considering 24 month SIM only plan). I currently have the 30% friends & family discount applied to my 12 month SIM only plan. How do I make sure that I am upgrading t...
Is this really the only way to contact EE? Posting on a public forum!? Basically my phone was stolen a week ago and as such I am trying to cancel my contract as I can't pay it. Plus you know, paying for something I do not possess. Everywhere I turn i...
I have multiple lines on my account. Can I add my partners account to it?
Hi,I looking into getting a Sim Free iPhone 16 256GB and I would like to pay monthly for 24 months. I have a job and I get a paid every week but I live with my Parents and I am 18 years old in part-time. Any time I try to apply for the finance it kee...
Why is it when I view "My Bills" every month the "Bill Total" amount NEVER matches the amount I have to pay.The amount I have to pay (the amount in the circle) is always around £7.00 pounds more, but no explanation as to why !!Neither total mention V...
My mobile plan is now 20£ more since this evening according to my account even if I have the broadband associated to my account. It should be 17.5£ according to the contract.
Just noticed my contract name mentions iPhone 14 Pro Max yet I didn’t get a phone - I’m on a sim only contract
How do I set up billing notifications via email. My mobile phone reception is very unreliable so text messaging often doesn’t work.
Hi, just wondering I received a text message saying I can upgrade for free and I can pick a new contract? However when I pick a new contract it says I still have to pay an early upgrade fee?
