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Taking over a contract sim

Channiejae
Explorer

My mum sadly passed away and she has a £10 monthly sim with EE, would I be able to take it over and change it to my name? If so.. how? Thankyou. 

1 SOLUTION

Accepted Solutions
chistery
EE Community Star
EE Community Star

Hi @Channiejae  I'm sorry for your loss.

EE has a dedicated team for this, if you fill in this form, someone will contact you.

https://ee.co.uk/help/profile/manage/tell-us-someone-has-died 

If you have any questions or issues, post here and I'm sure someone will be able to help.

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2 REPLIES 2
chistery
EE Community Star
EE Community Star

Hi @Channiejae  I'm sorry for your loss.

EE has a dedicated team for this, if you fill in this form, someone will contact you.

https://ee.co.uk/help/profile/manage/tell-us-someone-has-died 

If you have any questions or issues, post here and I'm sure someone will be able to help.

Thankyou