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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62625 Views
  • 69 replies
  • 14 Helpful

Resolved! Paying in instalments

My phone bill is very high , I phoned to Africa and didn’t know about the charges until the bill came .I cannot pay the bill at once ,is it possible that I pay it in instalments 

Mmatimba by • Visitor
  • 433 Views
  • 2 replies
  • 3 Helpful

Resolved! Phone suspended

My phone has been suspended I've paid bill still not reconnected I have turn my phone on and off...

Leetay342 by • Investigator
  • 456 Views
  • 2 replies
  • 3 Helpful

Resolved! Bill

I would like to find out what extra I pay for and I want cancelled why I’m owing so much last 2 months 

Disputing a 'charge to bill'

Question: I've just came off the phone to a guide who advised it's not possible for EE to dispute a transaction with Apple and that I need to go back to Apple, is this correct?My Apple One subscription is billed to my EE account, which has been fine ...

jon_1103 by • Established Contributor
  • 1776 Views
  • 7 replies
  • 1 Helpful
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