was i conned!?

[Siangilbert]

I took out broadband and the tv box. The guy on the phone said i would get the first month free. As 'i am a loyal customer'. My bill has been generated and there is a payment for the first month. Was this just a ruse to make me take out the contract? Any help would be helpful. Thank you

[Chris_B · Accepted solution]

@Siangilbert   you’ll need to speak with customer support about this.    You shouldn’t be offered something and then not receive it.  

[Siangilbert]

all sorted. I called CS Thank you