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Bill higher than expected

Profile closed
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‎08-09-2025 09:45 PM

Can someone explain why my Unlimited sim is charging me an extra £104 for a 079 number 

 

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9 REPLIES 9
XRaySpeX
EE Community Star
EE Community Star

‎08-09-2025 09:51 PM

Possibly I could if I had some more info. What are the 1st 6 digits of the number you called? For how many mins.?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bristolian
EE Community Star
EE Community Star

‎08-09-2025 10:07 PM

Are you in the UK or abroad? How long was the call? What're the first 5 digits of the number? Have you called this number before, and were you charged for it? Have you called it since, and were you charged?

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In response to XRaySpeX

‎11-09-2025 07:43 PM

07956 And nothing in my call history 

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In response to bristolian

‎11-09-2025 07:43 PM

In the Uk, Nothing in call history for the number starting 07956, Charged £104

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XRaySpeX
EE Community Star
EE Community Star
In response to Profile closed

‎11-09-2025 07:54 PM

Not in your phone's Call History but against the charge in your bill?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
bristolian
EE Community Star
EE Community Star

‎11-09-2025 08:35 PM

You've also not answered (in either of your separate responses) how long the call was.

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In response to bristolian

‎11-09-2025 10:31 PM

Not in the call history so 0

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Profile closed
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In response to XRaySpeX

‎11-09-2025 10:31 PM

Yup 

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XRaySpeX
EE Community Star
EE Community Star
In response to Profile closed

‎11-09-2025 11:29 PM

Then where are you seeing £104? There you will see how many mins or the time duration.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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