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Spend Cap - cannot amend

RobP1983
Visitor

‎22-09-2025 10:56 PM

I am trying to adjust my spend cap, which is currently zero. I am abroad at the moment and texting SPEND CAP to 150 is not working and neither is clicking Manage within the App. Not the only problem I have had with EE and getting very frustrated and worried as I want to be able to make calls as my mum is in hospital. 

0 Helpful
1 REPLY 1
Chris_S
EE Community Support Team

‎23-09-2025 08:26 AM

Hi @RobP1983 

I'm sorry to hear about your mum, It's understandable that you'd need contact with the hospital at all times.

If you have a pay monthly account, did you text ROAMING to 150 before travelling abroad? 

Chris S