Community Activity

Engineer

An engineer is expected to come today between 8am to 1pm. I have not received any message or email from the engineer saying that they are on their way. I called the actual  EE broadband customer service, they said they dont have any information or de...

AJ_99 by Visitor
  • 1 Views
  • 1 replies
  • 0 Helpful

Charged for ROW call on Full Works plan

I wonder if anyone can help me?I've got the iPhone Full Works plan, and have recently been in Canada, where I believe all my calls within Canada should be covered. However, on my most recent bill I've been charged for a call to a North American numbe...

Whitty226 by Investigator
  • 124 Views
  • 5 replies
  • 2 Helpful

TNT sports recordings/schedule

Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...

garybs29 by Skilled Contributor
  • 126 Views
  • 8 replies
  • 1 Helpful

Roaming

I went away on holiday’i was overcharged by £60’i come back to a bill of £189’i paid the bill and was told the £60 EE owed me would be credited to my next bill’EE still have not refunded me my money in nearly 2 months’if I don’t pay my latest bill’it...

Not receiving text messages

I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.

Carrie50 by Investigator
  • 41 Views
  • 10 replies
  • 0 Helpful

TNT Sports is not showing on the EE TV guide?

Hi,We just connected my 86 year old step father, to EE broadband and with what was supposed to be the TNT sports package on his EEbox (with recording). We were told that TNT would be easy to set up, and all accessible from the TV guide for him.He get...

mikebut6 by Explorer
  • 28 Views
  • 4 replies
  • 0 Helpful