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Community Activity
New phone contract
Hi, I placed an order for an iPhone 15 (Pink, 125GB) Thursday evening around 7PM, and the payment was accepted. I haven’t received a dispatch confirmation or any updates since, does anyone know why this may be, thank you
SCAM
SCAM call from the following number:0333 050 8245Offering 50% discount on a new contract and phone. If you get calls like this please hang up or tell them you will speak to EE yourself directly via online or in store. DO NOT give them your email addr...
IPhone16 pro
With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.
New Sim but using old number
I transferred my number from my old account. Everything works but for some reason I can’t make any calls or send texts. I chose and paid for the £10 deal where you get 24gig and then it turns to 8gig, unlimited texts and 500 minutes.my minutes aren’t...
Call log
How can i get a list of my numbers ive dialed in the last week without having to fill a request form and wait ages the they send this out in the post . Small thing but such a long processCan you call them and they can tell you over the phone .
Resolved! Upgrade and Flex Plan not an option?
Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...
Unable to access services abroad. EU and non EU
Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...
It won’t let me use my SIM
Keeps on saying it’s blocked
How long is it going to take to fix the EE app and website
I have joined EE around a month ago. I’ve been using the service fine but I want to log into my account and check my bills and services etc. every single time I log in it says “it’s not you it’s us” “try again”, “page not loading”. This has been like...
Speeds Not Consistant.
Just moved into a new build which had Openreach fibre already installed.Had a look around and decided on Essentials : Full Fibre 500 at a price i considered to be good.The router took much longer to arrive that expected but it did arrive and was easy...
