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Community Activity
Resolved! Upgrade and Flex Plan not an option?
Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...
New SIM card transfer to 5g
I have just had a call saying that due to EE switching off the 4G signal I would be getting a new 5G SIM card and as a long term customer could receive a free watch or discount new phone. Is this genuine or a scam .
Unable to access services abroad. EU and non EU
Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...
Resolved! Overcharged Roaming costs
I’ve been In contact twice now over my over charged roaming costs, told it would go back into my account but yet to receive anything, this was in May and I’m still waiting
Now tv
Trying to get now tv ti watch the British lions and get this message call EE and didnt know what code is . Since BT gone to EE everything is bloody complicated .
Can't use data or phone abroad even though I paid for Global Roaming
I'm in Denmark, and on arrival I got a text telling me that with my Global Roaming package, I could use my data and phone like usual.When I tried to, the phone told me Roaming was switched off and took me to Settings. Problem was, when I got to Setti...
IPhone16 pro
With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.
WiFi hotspot
I need to get two days WiFi into a holiday home. I think best way is to tether my iPhone to all other devices. My mobile data is low. What is best way to do this to
Call log
How can i get a list of my numbers ive dialed in the last week without having to fill a request form and wait ages the they send this out in the post . Small thing but such a long processCan you call them and they can tell you over the phone .
New Sim but using old number
I transferred my number from my old account. Everything works but for some reason I can’t make any calls or send texts. I chose and paid for the £10 deal where you get 24gig and then it turns to 8gig, unlimited texts and 500 minutes.my minutes aren’t...
