Community Activity

Leaving EE broadband

Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...

wy2k by Investigator
  • 460 Views
  • 33 replies
  • 1 Helpful

ITV X progress/time bar

I’m watching ITV player on my tv through the EE mini box. The progress bar won’t go from the screen! It’s driving me mad. If you press back it goes back to ITV main page. No other button will get rid of it. I had to fast forward it and it hasn’t gone...

Sam1585 by Investigator
  • 2640 Views
  • 19 replies
  • 6 Helpful

Trying to return an unwanted SIM

I want to return a SIM that I am not going to use (long story, but very unhappy).  I was told to download the Contract Withdrawal Form.  To get to the form I need to enter the 1st and 3rd characters of my password.  I've never been given or set up a ...

Team support

Today i order a Samsung with pay Monthley and when they get the money they cancelled it i dont know why and didn't refund me

Houcine by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Refund

Hi, I'm texting about a £10 data pack on my account. I don't remember purchasing this pack, and I've barely used any of the data. I canceled the pack for next month, but I was hoping to get a refund for this month since I didn't intend to buy it. Can...

Fathima2 by Investigator
  • 102 Views
  • 5 replies
  • 2 Helpful

Wrong address

Hello all.I have been moved over from bt.I was going to upgrade my package when I noticed my address was wrong.i don't want to take out a contract with ee if they are going to supply the wrong address. I have told them this but the main problem is.My...

Transfer watch sim to new watch

Afternoon all. I have just bought a Samsung 8 classic smart watch. I had a samsung 5 pro with ee sim.  Unfortunately I reset the 5pro watch and gave it to my dad without first unpairing the sim.  I want to use the existing esim with my new watch and ...

Global Protect VPN connects but data stream blocked

I have a similar problem to previous posters but cannot see a cut and dried resolution. I've been with EE since the middle of June 2022 and initially everything was fine until about 4 days in when my wife's (works from home) connection through our ho...

NijiK by Contributor
  • 2646 Views
  • 25 replies
  • 2 Helpful