Community Activity

Call log

How can i get a list of my numbers ive dialed in the last week without having to fill a request form and wait ages the they send this out in the post . Small thing but such a long processCan you call them and they can tell you over the phone .

New Sim but using old number

I transferred my number from my old account. Everything works but for some reason I can’t make any calls or send texts. I chose and paid for the £10 deal where you get 24gig and then it turns to 8gig, unlimited texts and 500 minutes.my minutes aren’t...

Resolved! Upgrade and Flex Plan not an option?

Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...

Unable to access services abroad. EU and non EU

Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...

New phone contract

Hi, I placed an order for an iPhone 15 (Pink, 125GB)  Thursday evening around 7PM, and the payment was accepted. I haven’t received a dispatch confirmation or any updates since, does anyone know why this may be, thank you

How long is it going to take to fix the EE app and website

I have joined EE around a month ago. I’ve been using the service fine but I want to log into my account and check my bills and services etc. every single time I log in it says “it’s not you it’s us” “try again”, “page not loading”. This has been like...

Sam1585 by Investigator
  • 1360 Views
  • 18 replies
  • 2 Helpful

Speeds Not Consistant.

Just moved into a new build which had Openreach fibre already installed.Had a look around and decided on Essentials : Full Fibre 500 at a price i considered to be good.The router took much longer to arrive that expected but it did arrive and was easy...

Fibre internet and phone stopped working

Hi, my fibre internet and phone have stopped working an hour ago. Only had the service from new for a month! Location is Folkestone Harbour.I get orange flashing light on hub and three green lights out of four on wall connector but middle one is flas...

idj20 by Investigator
  • 114 Views
  • 6 replies
  • 3 Helpful