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Community Activity
Recently switched from BT to EE and now my landline doesnt receive incoming call
On 19 Nov engineer switched my landline from BT to EE but now my landline won't accept incoming calls, and the buttons on my handset won't register options. Contacted EE and was told that switch over would be complete yesterday but situation is still...
Re: New Phone
Wondering on my new phone arriving
Full fibre broadband stopped working whilst watching youtube
Hi,I was watching YouTube and at 2am the Internet dropped out. I checked the router and the blue light was flashing orange. I reset the router, checked all the cable and went into the router settings to restart the router but nothing worked i notifie...
Unable to link mobile and broadband accounts- Error Family Name
I have tried several times, spoke to EE support and been transferred multiple times yet my accounts are not linked. I also have no way of managing the broadband account and EE for some reason cant setup a direct debit, exactly how am I supposed to pa...
DON
Be Vodofone 500 pay £30 ee pay £29.99 150 a man came with the company he said that we are creating a new line He said it would be the same speed After the end of the contract I advice you to leave this company on the very first day I...
Purchase eSim in USA to use on UK holiday
I’m looking to purchase an eSim plan for use while traveling to the UK in September. EE was recommended on a Reddit forum, so I downloaded the app, but cannot verify my account through my US phone number and cannot call to the UK from here. What do I...
Getting very frustrated porting one of two numbers
It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible. No.li...
Now TV Boost Ultra - is this available on EE
Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide. When I go to the Now TV app, I can see that my vi...
Fake EE call
Is this an EE offical number: 0844 358 5710I was called and asked to verify so information which seemed quite odd. They were telling me my contract was to be reduced but then asked me odd security questions so i hung up.
Resolved! Change bank details
I need to change the bank account my direct debit comes out of but it won’t let me do this online and I no longer know how to actually speak to someone xx
