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Community Activity
Do i need to set up the EE smart hub when old BT hub is working fine
Hi i was a customer of BT and have moved to EE. I have broadband only fibre and first 3 months are free. I only moved to EE because i was out of contract and BT were charging me a lot more than a contract. I wasnt unhappy with BT service internet ha...
Voicemail issues
I am having similar issues. I am 1) being notified of voicemails, 2) sometimes able to access the voicemail message function to retrieve them (i think that's an international.network issue), 3) but when listening to them the system won't accept numer...
Am confused
I just did a sim contract with EE and I just been activated today. But to my surprise they send a bill of £77 to me that £50 balance brought forward, and £27 contract fees
Discovery Plus Activation Issue
We've been with BT for many years and when renewing contract last month like many we were moved to EE. As well as Broadband we opted for Discovery Plus Premium. Tried to activate Discovery Plus after the Broadband went live, wouldn't work but was tol...
Re: Issues with Website, loggin in - Small business
I've got this exact same issue. Can't login to the app or the website. This is for personal. So I can't share data, can't look at my bills, can't enable roaming etc etc. Something seems very wrong with the backend of the EE system.
Smart Wifi Pro + landline
I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...
EE hub with Brostrend WiFi 6 extender
I have an EE hub and use it with a Brostrend extender. Devices on the other extender work fine but I can’t see them in the list of devices on the management interface of the router. I would like to see them so that I can get DHCP on the router assig...
Extender connected as Networking
I have 2 smart wifi pro extenders connected. Both paired via the app. When i look at devices connected to the Smart Hub, I have an Extender connected under the Networking tag.Should I have 2 showing? And if so what should I do?Thanks
Migration from BT - agreed speed increase not implemented
I've just migrated from BT fttp 500 to Full Fibre Gigabit Essentials however my speed test are showing the same speed as I had on BT ie 480 Mbps. I suspect my profile has not been updated. What is the easiest way to get this resolved?
