Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My ee broadband isn't working

Steve062
Visitor

‎12-03-2025 11:43 PM

 
0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎13-03-2025 06:35 AM

What is the name of the EE BB plan are you on including its speed? What EE router & WiFi extenders do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Emmaefab
Visitor

‎09-04-2025 10:17 PM

Hi my broadband isn't working 

 

0 Helpful
Ali_A
EE Community Support Team
In response to Emmaefab

‎10-04-2025 08:50 AM

Hi @Emmaefab 

What seems to be the issue with your broadband? Is your hub/router still lighting up? 

Can you give us more specifics of the experience you're having? 

Ali

0 Helpful