Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,Just had everything installed today with a new EE router, plugged it in, lights did what they were supposed to do and then the router started to update.It says it should take 20 mins to an hour but three and a half hours later it’s still going, a...
Logged in and been trying since 5th April to look at broadband deals but it always says technical error. I want to switch but the reason I want to do it online is EE is part of Easyfundraising so I can get a donation to my chosen charity if done onli...
I have been with EE since 2016, I wanted to up grade my account But was told they would have to close it and open a new one. The engeneer did not arrive on the day they where meant to, I was then told the new account had not bene opened correctly so ...
I’ve recently been moved from an EE landline to the new BT Digital Voice service……payments are coming out of my account but there are no bills showing in my online account. The final bill for the old “copper wire” landline is showing, but no bills f...
I received an email stating I was out of contract for my broadband. I was given a link in an email to the website which appeared to offer a new deal. After following the link and going around in circles for nearly an hour, being asked to log in repea...
Good eveningI've got broadband and need to know what my account number is, can anyone help?ThanksPaul
When I look at the wireless I have quite a number of unknown devices showing green, so connected and therefore I cannot remove them. Is there any way of removing them as I have no idea whether they are genuine connections or not, and I don't really w...
Im looking at switching from EE broadband when i move, i believe im in a 2 year contract with EE and would have a year or just under left, does anyone know roughly how much the early termination fee would be?
Hi how to I can change my home WiFi password.can help me tq
HelloI ordered Fibre broadband last week and just waiting on the install, what I wanted to check was once the service is installed and running can you add EE Smart WiFi devices to your p[lan as I forgot to do this when I ordered it, can they be added...
