Am confused

[teehixcoleuk]

I just did a sim contract with EE and I just been activated today. But to my surprise they send a bill of £77 to me that £50 balance brought forward, and £27 contract fees

[Den123]

yes thay charge u a month up front when u sign up for a contract so that's why hope that helps 

[Chris_B]

@teehixcoleuk   Sounds like you’ve paid the deposit to have roaming enabled on your account. This deposit is a refundable deposit and you can call customer services to requested back. 

[Leanne_T]

Morning @teehixcoleuk 

Thanks for coming to the community 🙂

Do you have any extra charges showing on the bill such as a deposit as @Chris_B has mentioned? 

If so, please call us and the team will be happy to help. 

Leanne.