Community Activity

Problem with landline

Hi. I don’t know if anyone can help me, I’m having issues with my landline, the fault is intermittent. I recently switched from Sky to EE, when the change over was made I was switched to digital voice and that’s when the problems started. I have thre...

DavidB56 by Investigator
  • 1 Views
  • 0 replies
  • 0 Helpful

Unable to access services abroad. EU and non EU

Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...

Where’s Disney+?

We know that before a third-party user of YouView can show a particular app, it must be part of what YouView can provide. Fair enough.But here, they list their achievements in the last year:- https://www.youview.com/articles/a-great-year-for-youview-...

Broadband and app

Hello I recently been moved back to EE from BT, the problem I have is my account number but I can't make it work to add my broadband on the app. I've been sent a bill which is due to be paid on 28th £39.99 but I can't view it at allI also got an emai...

shmi007 by Visitor
  • 27 Views
  • 1 replies
  • 1 Helpful

Return EE TV BOX

I have sent back my EE TV box and have proof of postage. I am getting regular reminders about sending the equipment back and threatening to charge me. As the email is no reply, how do I show my proof of postage,  is there an email address? It would b...

Resolved! New SIM card transfer to 5g

I have just had a call saying that due to EE switching off the 4G signal I would be getting a new 5G SIM card and as a long term customer could receive a free watch or discount new phone. Is this genuine or a scam . 

Db66 by Explorer
  • 34 Views
  • 1 replies
  • 2 Helpful

Resolved! Upgrade and Flex Plan not an option?

Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...