The EE Community

lost phone

hi i cant call as i have lost my phone. how can I get to speak to someone for blocking and to be replaced?

I'm in the same situation as this. Arrived in Brisbane on Monday morning. Roam Abroad pass is active (text received to confirm) and am able to use data and receive texts without problem. As soon ad I want to make s call however, to either UK or Aus n...

All Rounder iPhone sim only plan, Apple Watch data add-on question

Hello. I have just upgraded my plan and moved on to the All Rounder iPhone sim only plan today. When I was looking at the plan on the website it mentioned that it comes with unlimited data for your watch. I was wondering how long do you need to leave...

Broadband Web page not work

HelloOver the last few days when going to the home broadband page to look at offers logged in I keep getting the following errorSorry, this service is not available This seems to be a perennial problem as there has been multiple threads around this, ...

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Finding an itemised bill on my EE Mobile

I have both broadband and a mobile with EE.  On my broadband when I logged into myEE it shows my latest bill and previous, all itemised which is great.   However, on my mobile I no longer have this.   How do I see an itemised mobile phone bill. 

Change my number

TP Link MR6400 router used to work for years until today - any ideas?

So, have had a TP Link MR6400 with an EE sim card for a few years and all was working fine until today.Now, it fails to connect to the internet.I gather that EE were doing some work in the local area very recently, possibly today but it is hard to fi...

My Wi-Fi has become unbearably slow since yesterday

I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders.  Everything has been great for the last few months, until today.I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located.  Today, one o...

General chat

How you doing guy's. Does anyone know when the annual price change starts. ? Is it today. ?