On my broadband when I logged into myEE it shows my latest bill and previous, all itemised which is great. However, on my mobile I no longer have this. How do I see an itemised mobile phone bill.
You can only get a record of outgoing calls on mobile if you have bought Itemised Billing for £2.50 pm. It is not retrospective.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
The first page of the bill shows you the amount due for the next Direct Debit. The third page shows you your monthly charge, plus any extras for that month, if any.
The chargeable itemisation is to see an itemisation of outgoing calls and messages, @leevb. You should be able to see the amount due on the first page of the bill, even if you aren't paying for itemisation. If your bills aren't showing correctly, I recommend speaking to our Mobile Care team so they can look into it for you.
