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Community Activity
Urgently need to leave EE
I was missold when I phoned up BT with a simple enquiry about an additional booster. Told it's all EE now and this would be an amazing package etcIt's terrible. Signal is awful. Drops constantly. Only covers half the house. Booster won't connect at a...
Resolved! Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
Can't access private mail server.
Following my house move my broadband was installed March 27th. I noticed that I could not access my private email server. however I could access my email using the mobile network (EE) and on broadband using my VPN app. I did some testing.1) without t...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Unable to join EE public wifi.
I have an EE broadband contract which works fine in my home, has been set up, is active, no problems.I am trying to opt-in to the EE hotspots out in public, and have tried multiple devices, multiple hotspots and on different days. I am able to log in...
Phone calls in Australia
If you are an EE customer and going to Australia BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....
How to change my phone?
Hi I upgrade my EE around 5 days ago but I want to cheng my phone if possible please
Free 'Calling abroad from the UK' add-on query
I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...
