30-03-2025
10:03 PM
- last edited on
30-03-2025
10:50 PM
by
MikeT
Hi I upgrade my EE around 5 days ago but I want to cheng my phone if possible please
Solved! See the answer below or view the solution in context.
30-03-2025 10:32 PM
@Sherwan1 : If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
30-03-2025 10:06 PM
How do I Cheng my phone please
30-03-2025 10:10 PM
Hi Mr James is been couple time EE call me I didn't answer because they call me morning time would you tell them call me afternoon please Thank you
30-03-2025 10:32 PM
@Sherwan1 : If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
31-03-2025 12:05 PM
@Sherwan1 , we cannot tell customer service to ring you in the afternoon, we do not have any account access and do not know who you are, so it is up to you to ring them and let them know when you want them to call you, this is not customer service but a public forum.