All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, bit disappointed today after talking to one of your Guides. My daughter whose phone is on my account is suffering with Mental Health issues and not used her EE SIM (approximately £26 a month) for about 5 weeks as is not talking / following any of...
Hi, how long does it take for the phone line to be disconnected and I'm assuming the plan for the cancelled phone line is removed from my account when my next bill arrives
My ee mobile just ended on 9 Aug 2024.Today, I want to download the bill from ee website. However, I cannot find my bill. How can I get back my past bill as my record, please?
I have six extra charges of 20p for emailing mail2@virginmediao2.co.uk??the charges give me no other information other than this. I rang EE and they said they were 3rd party charges?? How am I getting charged for emails?
Notified EE about ending my contract on July 26th as I was moving abroad . I was told the amount I would have to pay afterwards and was assured that I would get a bill but logging into my account now, I can neither see the bill nor my previous bill...
Hi, I cancelled my services on Friday 9th August over the phone, as we are moving over to a different provider today. I haven't had any email confirmation of this, just a bill as if I'm still using theie services. No acknowledgement that I'm leaving....
Hi , I want to change my contract plan to a cheaper option… thanks
Good morning I am writing to you because you have charged me double this month and I have just checked my bank statements and my phone bill all payments have been pains I have just paid £16.20 for this months. I would like you to take a look again be...
HiI am on payment plan, does the contract get extended for the duration of payment plan?
