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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14342 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24892 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49902 Views
  • 55 replies
  • 13 Helpful

Contract billing

Has anyone noticed that there bill has suddenly risen?? For what reason?? & did anyone get any notification about it??

Resolved! New monthly sim

Just got my new pay monthly sim when I linked it to my app it says there is a 50 pounds deposit 

Resolved! Remaining Device payment

I am using  monthly EE contract device for Two years contract. But since a few month I am suffering from device connectivity issue. How I see remaining  monthly device payment without sim plan?

Resolved! Does a monthly discount show on account

If i have being given a better/cheaper deal over the phone and it was discounted does that not show on my account?It is showing £30 per month but i was offered it at £15 a month? also only show 10gb but got offered 125gb?

Credit limit

Is there a way to see your credit limit? Just asking because i want to know if/when id be able to order the ps5? 

Jace2023 by • Explorer
  • 753 Views
  • 2 replies
  • 0 Helpful

charges

I have just moved from plusnet to EE a £10 charge has beeb posted to my account - what is it???

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