Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 13723 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24452 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 48683 Views
  • 55 replies
  • 13 Helpful

Move from EE

After 7 years with EE I am thinking move to another network. EE signal are great, but unfortunately very expensive. There last 6 months of my contract left,  contract end on 14 September 2024. When I can switch to another network, on that date or 45 ...

maxon_uk by Established Contributor
  • 302 Views
  • 2 replies
  • 4 Helpful

Monthly bill and pay

I want pay may due mobile payment. Why ts more..bcz my 6month Agreement sim done...now just phone 60 pound but now this month they show me my due is 125 pound

rajmony by Visitor
  • 278 Views
  • 1 replies
  • 1 Helpful

No voice help

Is there a way to chat with someone from EE by text or email as I've just got out of hospital after a throat operation so unable to speak. 

Kevo1205 by Explorer
  • 275 Views
  • 2 replies
  • 0 Helpful

Bill

I paid my bill on the due date but got charged late payment.  Please advise. 

Thehoss2 by Visitor
  • 248 Views
  • 1 replies
  • 0 Helpful

Resolved! Bill

Hi, I would like  change date my payments, because my pay date was changed. I'll can pay in 16th all month.  

Cant add another line/handset to my Business account

Hello,I have a business account with EE since the last 10+ years. Over the last 2 weeks I have been trying to add another line/handset to this account. The sales call goes as far as agreeing the T&C electronically and then at the last stage the sales...

Contract

Hi there, Can anyone send me the contract for my mobile number XXXXXXXXXX   [Mod Edit: Removed mobile number from public post]

Afifi by Visitor
  • 237 Views
  • 1 replies
  • 0 Helpful