Community Activity

£1 pack stop and re-start

I have a £1 pack which renews automatically every week. I have built up a large number of "boost"s for voice, sms and data.I'm not going to be able to use this phone for a couple of months, so would like to stop the auto-renew but can't see how.I can...

tclulow by Investigator
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Zero signal MK17 Milton Keynes

First time poster here Has anyone see a drastic signal reduction over the last 3 days in the Woburn Sands Milton Keynes area. At a push 1 bar yesterday and now zero.Does anyone know what we are supposed to do in these situations?Thanks

Can't call from abroad

Help, I am in Australia with roaming and data packs with a good signal but can't call or text. Have text Roaming to 150 but just get a message about spend cap preventing text from being answered.  Any ideas as I need to call a doctor! Thanks.

Crazy new roaming charges

Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...

Why is this bill so high and not making sense

Can someone please see if I'm going blinking mad, this bill is double our normal rate and I'm sorry I'm just not paying it, they are insisting its right but how can it be, I pre ordered my S25 ultra so had it a few months now, so not a new bill, and ...

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Resolved! Sim as stopped working overseas

Hey team, I currently live in New Zealand but still have my UK number to access my accounts in the UK, I try to message from it every month or so to keep it active. I have tried to use it in the last couple of days to access a bank account, and the s...

Extra money taken not authorised

I have had an extra £10 been taken from my card when I did not authorise it, I have an open subscription where I pay £9  every 30 days. But I don’t know why another extra £10 has been taken, I would like it cancelled and the £10 returned to my card p...